Privacy Policy

1. About RythuMall

RythuMall is an online platform that allows customers to purchase fresh vegetables, fruits, groceries, and related products through our mobile application and website.

2. Information We Collect

• Full Name
• Mobile Number
• Email Address (optional)
• Delivery Address
• Profile Photo (optional)

• Detect your current location
• Improve delivery accuracy

• Device Model, OS, IP Address
• App Version, Language, Network

• Products ordered, quantity, amount
• Delivery address and payment method

3. How We Use Your Information

• Create and manage your account
• Process and deliver orders
• Provide customer support
• Send updates and notifications
• Improve services

4. Payment Information

We do not store your card or banking details. Payments are securely processed through trusted third-party payment gateways.

5. Permissions We Request

• Location – for delivery services
• Camera – for profile photo / QR scan
• Storage – to upload/download images
• Notifications – for updates and offers

6. Information Sharing

We do not sell your data. We only share with:

• Delivery partners
• Payment gateways
• Service providers
• Government authorities (if required)

7. Data Security

We use appropriate security measures to protect your data. However, no system is completely secure.

8. Data Retention

We retain your data only as long as necessary for services, legal compliance, and dispute resolution.

9. Cookies

We use cookies to improve user experience and analyze website performance.

10. Third-Party Services

We are not responsible for third-party websites. Please review their policies.

11. Children's Privacy

Our services are for users aged 13+. We do not knowingly collect children's data.

12. Your Rights

• Access your data
• Update or correct information
• Request deletion
• Withdraw consent

13. Changes to Policy

We may update this policy anytime. Updates will be posted on our platform.